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Privacy Policy

Last Updated: March 25, 2026

1. Introduction

Coffman Services ("we," "us," or "our") operates in Shawnee, Oklahoma and provides home services including HVAC, lawn care, cleaning, and construction/remodel services. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. This policy complies with applicable Oklahoma state laws, including the Oklahoma Computer Crimes Act (21 O.S. § 1951 et seq.) and applicable federal regulations.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide when requesting a free estimate, contacting us, or filling out a form on our website.
  • Service Information: Details about your property, service requests, project specifications, and communication history related to the services we provide.
  • Usage Data: Information automatically collected when you visit our website, including IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.
  • Cookies and Tracking: We use cookies and similar technologies to improve your browsing experience. See Section 6 for details on our cookie policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our home services
  • To respond to your inquiries, requests for estimates, and customer service needs
  • To send you service-related communications, appointment confirmations, and follow-ups
  • To send promotional materials and updates about our services (you may opt out at any time)
  • To analyze website usage and improve our website's functionality
  • To comply with legal obligations under Oklahoma and federal law
  • To protect our rights, safety, and property

4. Information Sharing

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: Trusted third-party contractors and technology providers who assist us in operating our website, processing payments, or delivering services (e.g., scheduling software, email service providers).
  • Legal Requirements: When required by Oklahoma state law, federal law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Safety: To protect the rights, safety, and property of Coffman Services, our customers, or the public.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmitted through our website
  • Secure storage of personal information with restricted access
  • Regular security assessments and updates

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Cookies Policy

Our website uses cookies — small text files stored on your device — to:

  • Remember your language preference (English/Spanish)
  • Store your cookie consent preference
  • Analyze website traffic and usage patterns
  • Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality, such as language preferences.

7. Your Rights

Under applicable law, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at info@coffman-services.com or call (405) 494-4220.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Oklahoma. Any disputes arising from this policy shall be resolved in the courts of Pottawatomie County, Oklahoma.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitute acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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